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Disney'S Port Orleans Resort - Riverside Lake Buena Vista, Lake Buena Vista

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From290US$ /night
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23Apr2025Select date
Check-out
24Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

1251 Riverside Drive, Lake Buena Vista, Florida, United States of America, 32830
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Guest Room
Max:
2 persons
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King Room
Max:
2 persons
Bed options:
1 King Size Bed
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Standard Wheelchair Accessible Room
Max:
2 persons
Bed options:
2 Queen Size Beds
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Getting around

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City Center
Lake Buena Vista3300 ft
Airports
Orlando International (MCO) 21.3 mi
Orlando Executive (ORL) 24.9 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Currency exchange
  • Gift/Newsstand

Sports & Fitness

  • Fitness center

Services

  • Free shuttle service
  • Room service
  • Bicycle rental
  • Laundry

Dining

  • Restaurant
  • Bar/ Lounge area

Children

  • Babysitting/Child services
  • Children's pool

Spa & Leisure

  • Swimming pool

Room features

  • Air conditioning
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Location

1251 Riverside Drive, Lake Buena Vista, Florida, United States of America, 32830
Map view
1251 Riverside Drive, Lake Buena Vista, Florida, United States of America, 32830
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Restaurants
Boatwright's Dining Hall
3000 ft
1251 Riverside Dr Disney's Port Orleans Resort
The River Roost Lounge
3100 ft
1251 Riverside Dr

Reviews and Ratings

Feedback from previous guests about their experience
86%
liked the resort and would come back again
8.6/10
Great
Rooms
6.5
Location
8.2
Service
7.2
Dining
6.1
Guest reviews
8.6/10
based on 10 reviews
Harvey
United States of America, January  2025
6.4/10

The resort offers a beautiful and tranquil experience with stunning grounds and a peaceful ambiance, perfect for unwinding after a long day at the parks. However, we encountered some issues with cleanliness in our room, and the dining experience was not up to Disney's usual standards. Additionally, our check-in process was a bit lengthy, which could affect those arriving tired from travel.

Rooms
6.0
Our room had two queen beds and was comfortable enough for our family of four, but it was a bit far from the main lobby and had cleanliness issues that detracted from our experience.
Service
7.0
The customer service was generally attentive, but we had mixed experiences with staff clarity in providing information.
Location
8.0
The resort is beautifully landscaped and has easy access to the transportation services, making it relatively convenient to visit the parks.
Dining
5.0
Dining options were limited in quality; the service in the food court left much to be desired, with a few negative experiences with the food itself.
Facilities
6.0
While the facilities offered a variety of amenities, the dining experience could use some improvements.
Grant
United States of America, January  2025
8.2/10

My family had an amazing time at Port Orleans-Riverside! The beautiful grounds really set a relaxing mood for our stay. The themed rooms were charming and fun, especially for my kids who loved the Princess Tiana decor. The dining options were plentiful, but we faced long lines at peak times. Overall, we felt we received great value for our money considering the unique experience offered here.

Rooms
9.0
We stayed in a Princess Tiana themed room that was bigger than expected and very clean. The decor was delightful, featuring a room divider with a scene from the movie, which added a special touch for the kids.
Service
9.0
The staff was great, accommodating our request for a birthday pin for my daughter promptly and ensuring we had what we needed for our stay.
Location
8.0
The resort is situated near Disney Springs, making it easy for us to enjoy a scenic boat ride there. However, the layout was a bit tricky for navigating the bus stops.
Dining
7.0
Dining options were diverse, and we enjoyed eating outside. However, we did encounter long waits during peak times, which could be a hassle.
Facilities
8.0
The facilities were well-kept, and the themed areas throughout the resort provided a nice atmosphere. Many activities were available, although some areas felt a bit unkempt at times.
Norman
United Kingdom, January  2025
7.0/10

I had mixed feelings about my stay at Disney's Port Orleans Resort - Riverside. On one hand, the grounds were stunning and well-kept, providing a beautiful atmosphere to relax in. On the other hand, the room was quite dated and the food options were severely lacking, leaving my family and me disappointed during meal times. Additionally, navigating the bus system back to our room took longer than expected, which was frustrating after a long day at the parks.

Rooms
5.0
The room was dingy, dated, and had a strong smell of bleach from the sheets.
Service
6.0
While the staff were friendly and helpful, navigating the property could be complicated; the bus stop wasn't clearly marked.
Location
7.0
The grounds are gorgeous with beautiful landscaping, but the resort is spread out, making it difficult to find my room at times.
Dining
5.0
The food options were limited and mostly disappointing, especially the breakfast at the cafeteria that featured powdered eggs.
Facilities
8.0
The resort offered nice amenities like pools with slides and boat rides to Disney Springs.
Benjamin
United Kingdom, November  2024
7.0/10

My recent stay at Disney's Port Orleans Resort - Riverside was a mixed bag. The resort grounds were absolutely beautiful, showcasing stunning landscaping that made for a relaxing atmosphere. However, I was disappointed with the cleanliness of my room, which detracted from the overall experience. The staff were consistently friendly and helpful, which I greatly appreciated during my stay.

Rooms
6.0
My room in Alligator Bayou was dirty upon arrival, with poo marks in the toilet and dust on furniture. I did get a refund for the inconvenience, but I expected cleaner accommodations.
Service
8.0
The staff were friendly and helpful, especially Brian at reception, who handled my complaint well. Tom at the cash desk was a real treasure, always putting a smile on my face.
Location
9.0
The resort's location was great, with beautiful and peaceful surroundings. The boat ride to Disney Springs was a highlight, adding to the charm of the resort.
Dining
5.0
Dining options at the food court were a bit lacking. I found the staff to be overly grumpy, and I received an undercooked burger that was disappointing. I would recommend heading over to French Quarter for better food options.
Facilities
7.0
The resort is well-equipped with nice leisure activities like fishing and biking, which added to my enjoyment. However, the cleanliness issue with my room made it difficult to fully appreciate the facilities.
Rose
United Kingdom, November  2024
7.8/10

I had a fantastic stay at Disney's Port Orleans Resort - Riverside. The grounds were beautiful and peaceful, but I did find some inconsistencies with the mousekeeping service that could use improvement. Overall, it felt like a charming escape that I would definitely return to!

Rooms
8.0
Our room was spacious and well-decorated, featuring laminate wood flooring and a large wall-mounted TV. The inclusion of a fridge made snacking easy, but I noticed a lack of microwaves, which was a bit inconvenient.
Service
7.0
The staff were friendly and helpful throughout our stay, but mousekeeping was hit or miss regarding the frequency and thoroughness of their service.
Location
9.0
The resort's location is lovely, with beautiful landscaping and picturesque rivers that created a relaxing atmosphere. Plus, the easy access to Disney Springs via boat was a highlight.
Dining
7.0
Dining options were fairly convenient, though the food court seemed a bit dated and could use an upgrade. The menu at Boatwright's was limited but the food was tasty.
Facilities
8.0
The pools were great, especially the quiet pool near our building, which was clean and relaxing. However, the food court's lengthy lines during peak hours were a concern.
Georgia
United Kingdom, October  2024
8.2/10

My stay at Disney's Port Orleans Resort - Riverside was beautiful and peaceful. it offered a lovely escape with charming decor and engaging amenities, though the size of the resort can make accessing certain places a bit of a trek.

Rooms
8.0
The Royal rooms had enchanting decor and ample amenities like a fridge and toiletries, though I noticed some areas could benefit from improved soundproofing.
Service
10.0
I was impressed by how friendly and helpful the staff were throughout my stay, offering great service and accommodating requests promptly.
Location
8.0
The resort's scenic landscaping and proximity to Disney Springs via a delightful boat ride were highlights, although walking to some amenities could be a lengthy journey.
Dining
8.0
The quick service food court had a variety of delicious options, perfect for a quick meal after a busy day, though I didn’t try the sit-down restaurant.
Facilities
7.0
The lush grounds included multiple pools and leisure activities, though I found the lack of elevators in many buildings to be a bit inconvenient.
Jade
United Kingdom, October  2024
6.8/10

My stay at Disney's Port Orleans Resort - Riverside was delightful, with lush grounds and a relaxing atmosphere. though I did notice some wear and tear in the room. The dining options were convenient, but not quite impressive compared to what I had heard about them. Overall, the experience was magical, especially with the easy access to Disney Springs via the scenic boat ride.

Rooms
6.0
The Princess Suite was decorated neatly and had a great style, but I noticed the beds and bathroom fixtures showed signs of wear.
Service
6.0
While the staff was friendly, the check-in process felt rushed, and I didn't receive helpful information about the amenities.
Location
8.0
The resort's location is fantastic, with a beautiful short boat ride to Disney Springs, which I really enjoyed.
Dining
6.0
Dining options were convenient with a good variety, but the food was more like cafeteria fare and less remarkable than I expected.
Facilities
8.0
The grounds were immaculate, featuring beautiful landscaping and engaging recreational activities like the carriage ride.
William
United States of America, August  2024
6.8/10

The hotel features beautiful grounds and friendly staff, creating a pleasant atmosphere for guests. Unfortunately, the check-in process was frustratingly slow, and the dining options were somewhat limited. Overall, it offers a nice experience, but there are areas that could use improvement.

Rooms
7.0
The rooms were spacious with a handy fridge and nice decor, although cleanliness could be better.
Service
6.0
The staff were generally friendly and accommodating, but the service during check-in and follow-up about charges felt overwhelming at times.
Location
7.0
The resort is beautifully landscaped with lush greenery, giving a serene feeling, but it's quite a trek to the amenities and dining areas.
Dining
6.0
Dining options were decent but the menu was limited, which made meal planning tricky at times.
Facilities
8.0
Facilities included nice pools and leisure activities, but getting to them involved a lot of walking from our room.
Michael
United States of America, August  2024
6.2/10

Our stay at the hotel was quite an experience. The landscaping and serene atmosphere were beautiful and perfect for relaxation. However, our room cleanliness was a disappointment, as we found it not up to standard when we arrived. The staff was helpful when approached, but their attentiveness could use some improvement. Overall, the proximity to Disney Springs added charm to our visit.

Rooms
5.0
The room cleanliness left much to be desired; it was dirty upon our arrival.
Service
5.0
The staff seemed indifferent at times and only became attentive when approached directly.
Location
9.0
The location was lovely, with a fun boat ride to Disney Springs making our trips enjoyable.
Dining
6.0
Dining options were decent but felt limited and could be improved.
Facilities
8.0
The grounds were beautifully maintained with scenic landscapes throughout the resort.
Mary
United States of America, August  2024
7.4/10

Overall, I had a lovely stay at this Disney hotel. The grounds were beautifully landscaped, creating a peaceful atmosphere, and the staff members really added to the experience with their friendliness. However, the check-in process could use improvement as I had to wait longer than expected for my room. Additionally, while we enjoyed some of the dining choices, the main restaurant felt quite chaotic during peak times.

Rooms
7.0
Our room was decorated neatly and had a great style to it, but it felt a bit small for our family of five.
Service
8.0
Service was generally friendly and helpful, but I encountered some cast members who seemed a bit rushed during busy times.
Location
9.0
The resort's beautiful landscaping and proximity to Disney Springs made for some wonderful, relaxing walks and enjoyable moments by the river.
Dining
6.0
We had meals at different times, and while the options were varied, I found the dining hall to be quite busy and overwhelming at peak hours.
Facilities
7.0
The variety of facilities like pools and gardens were delightful, though the small pool in our section seemed unkempt.
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Rooms and Guests2 Guests, 1 Room